Privacy Policy

When you use our website or place an order, we may collect:

• Name, phone number, and email address
• Delivery address (within Siliguri city)
• Order history and items purchased
• Payment information processed through our payment gateway (we do not store your card, UPI, or banking details on our own servers)
• Basic technical data such as IP address and browser type, for site security and performance

We use the information collected to:

• Process and deliver your orders
• Contact you about order status, delivery updates, or issues
• Respond to customer support queries
• Improve our website and product offerings
• Comply with legal and tax obligations

We do not sell your personal information. We may share necessary details (such as your name, address, and phone number) with:

• Our delivery personnel, solely to complete your order delivery
• Payment gateway providers, to process transactions securely
• Government or legal authorities, only if required by law

Our website may use basic cookies to remember your cart items and improve your browsing experience. You can disable cookies in your browser settings, though some site features may not work properly.

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

You may contact us at any time to access, correct, or request deletion of your personal information, subject to any legal record-keeping requirements (such as order/tax records).

Our website is intended for use by individuals 18 years and older. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact us: